If you have recovered your device, or you never lost the device, and you suspect someone else initiated the recovery request, we can unfreeze your account. To do so you'll need you to use your device. Just to be sure, once you do so, we'll investigate to make sure your account is secure.
Are you sure you lost your device? If so, don't worry, we can initiate a recovery process. We can start by freezing your device. This will prevent any spending from the device. This action is reversible. Do you want to continue?
If you are certain you lost your account, and you would like to initiate a recovery process to transfer all funds to an address of your choosing, click below. The process starts with a one time payment of $75, to cover costs related to recovering funds.
Please enter the following information to begin the recovery process. Please make sure that you have access to the bitcoin address you provide.
A recovery process has been initated per your request. To enhance security, the more information we can verify about you, the earlier the recovery transaction will occur.
We will perform a recovery and send your funds to:
An email has been sent containing a code in order to verify your email address.
A code has been sent to your phone. Please enter it in the field below.
A code has been sent to the postal address that you provided. The letter from Case contains a code, Please enter it in the field below.
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